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What Comes After Remedy (WCAR)


A collection of web-based resources and links that may be of interest to NC State Remedy users regarding our selection of a product to replace our existing Remedy system.


The demos are done, the surveys submitted and the results are in. ServiceNow garnered the highest score with Cherwell coming in second and BMC last.

This will be our last update to these pages. If you would like to continue to monitor progress of the ServiceNow implementation, please subscribe to the ServiceNow Info email list by sending an email:

To: mj2@lists.ncsu.edu
Body: subscribe servicenow-info

or visit:
http://lists.ncsu.edu/cgi-bin/mj_wwwusr?func=lists-long-full&extra=servicenow-info

We sincerely appreciate the way that everyone has been engaged in the selection process. Let us know if you have any questions or concerns.

Thanks.
IT Tools and Process Committee


Vendor Demonstrations Schedule: (COMPLETED)

  • Cherwell - EB3 2124 - Tuesday July 8th from 2:30PM - 4:30PM
  • ServiceNow - EB2 1231 - Wednesday July 9th from 10:30AM - 12:30PM
  • BMC - EB2 1231 - July 15th from 10:30AM - 12:30PM


Product Demo Evaluation Surveys: Submission Deadline: July 25, 2014 (COMPLETED)




Test Systems and Documentation: (COMPLETED)





Something missing? Questions? Concerns?  Email: remedy@ncsu.edu.





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Remedy Comments: Remedy@ncsu.edu