Documentation

User Documentation
Remedy User Tool	Remedy User Tool Documentation [HTML]
OUC Reference List	List of OUC numbers and their respective unit. [XLS]
Developer Documentation (Version 5)
Apps Dev Guide - Basic	Developing AR System Applications: Basic (Version 5.1) [PDF].
Apps Dev Guide - Advanced	Developing AR System Applications: Advanced (Version 5.1) [PDF].
C API Guide	C API Guide (Version 5.1) [PDF].
Data Dictionaries
Calls_Cust	Calls_Customer join form.
Developer Documentation (Version 4)
Concepts Guide	Remedy Concepts Guide (Version 4) [PDF].
Admin. Guide Vol. 1	Remedy Administrators Guide, Volume 1 (Version 4) [PDF].
Admin. Guide Vol. 2	Remedy Administrators Guide, Volume 2 (Version 4) [PDF].
API Programmer's Guide	Remedy API Programmer's Guide (Version 4.0) [PDF].
API Programmer's Guide	Remedy API Programmer's Guide (Version 4.5) [PDF].
ARS Perl Documentation
ARSperl Programmer's Manual	ARSperl Programmer's Manual [HTML].
ARS Compatibility Matrix
ARS Version 6.03.00	ARS Version 6.03.00 Compatibility Matrix [XLS].
ARS Version 7.00.01	ARS Version 7.00.01 Compatibility Matrix [XLS].

North Carolina State University :: Office Of Information Technology
Remedy Comments: Remedy@ncsu.edu